5 STATION APPROACH, OAKHAM, RUTLAND, LE15 6QW, UK. (+44) 01572 722780 FAX 724280
| About Us Bahá'í Books UK (formerlyThe Bahá'í Publishing Trust) is an agency of the National Spiritual Assembly of the Bahá'ís of the United Kingdom. Our aim is to facilitate the distribution of Baha'i literature as quickly and economically as possible. If you have any suggestions or comments please email us at sales@books.bahai.org.uk |
| Making A Purchase Just browse our Catalogue and click on the 'Buy' button of any items that you wish to buy. This action puts the item into your shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we require to process the order. We regret that the website is not set up to receive card payments, an upgrade is in progress. Meanwhile you will receive an automated response acknowledging receipt of your order, which will be followed within a few days an e mail confirming the availability of the items ordered, and the postage, At this stage you will also be requested to confirm your payment method. BBUKaccepts payment by credit and debit cards excluding Amex and Diners Card, also by bankers draft, cheque, and postal orders in Sterling or US Dollar equivalent. If paying by credti or debit card, please send the details separately by telephone or post. If you are a returning customer who has given BBUK permission to hold your card details, your order will be processed and sent.PAYING BY CHEQUE. You will be notified by email of the total amount including postage and packing. Cheques should be made payable, and sent, to Baha'i Books UK.BANK DETAILS. NatWest Bank, PO Box 6037, 186 Brompton Rd, London, SW3 1XJ. Sort Code 60-04-04Account name: NSA of the Baha'is of the UK; Number 18306438 ( IBAN No GB93 NWBK 6004 0418 3064 38; BIC No NWBK GB 2L. Kindly advise BBUK at the time of transfer so that your payment can be identified. |
| Shipping And Handling Shipping within the UK is done by first class post, or for parcels over 4kg, by Parcel Force 48 hour. For overseas shipments, first class airmail is used, for orders over 2kg, a first class M Bag is usually more economical. Postage is charged at the published rates, with no addition for packaging. However a minimum charge of £1.50 applies to small orders. |
| Delivery Schedule We will normally send goods within three working day following receipt of your confirmed order with payment. |
| Back Orders We are currently not offering a back-order service for items that are out of stock, unless they are expected in within the next few weeks. |
| Tax Charges For orders made from the UK or the European Union, no V.A.T is chargeable on Books. For other products, the price shown on the website includes V.A.T. When invoiced, the V.A.T will be shown at the bottom of your invoice. |
| Credit Card Security We regret that our web page does not allow online payment, it is in the process of being updated. See under Making a Purchase for details on how to pay for your order by card or cheque. |
| Guarantee We guarantee that all books are in good condition at the time of dispatch. |
| Reaching Us You can reach us by email on bpt.sales@bahai.org.uk. Alternatively, you can call on 01572 722780 (International +44 1572 722780), fax us on 01572 724280 (international +44 1572 724280), or write to us: Bahá'í Books UK, 5 Station Approach, Oakham, Rutland, LE15 6QW, United Kingdom.Please note that most of the time there is only one member of staff on the permises, who may be in the warehouse, on the phone ( there are 2 lines) or has popped out to do banking etc. If the phone is not answered please leave a message on the answerphone. |
| Privacy Policy Baha'i Books UK does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item. |
| Returns Policy As a merchant in the UK, we are bound by "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms All orders from individuals must be paid in full with order, including post and packaging, unless you are a regular customer who has an account with us. Credit accounts with organisations have to be agreed in advance of ordering. |